EFQM Excellence Model & Balanced Scorecard
The sustainable performance of the organization is secured through business models such as the EFQM Excellence model, used by the Top Multi-National Organizations.
OUR CONTRIBUTION:
CSE uses globally renowned Management Techniques & Practical Methodologies that drive organizations to Sustainable Business Performance with measurable & comparable results. CSE provides:
- Strategic Balanced Scorecard Development
- Key Performance Indicators (KPIs)
- Self Assessment Workshop based on the EFQM Excellence Model & Scoring (“Health Check”)
- E-self Assessment (>>NEW)
- European Excellence Assessor Training (>>NEW)
- Customer Satisfaction Surveys and Customer Satisfaction/Loyalty programs
- Employee Loyalty Monitoring & Surveys,
- Development of Evaluation Programs and Suggestion Box